Return & Refund Policy
Thanks for shopping at Grand Valley Hemp Infusions.
If there is a problem with your order, we’re here to help.
WE DO NOT ACCEPT RETURNS FOR ANY REASON OTHER THAN DEFECTIVE OR INCORRECT PRODUCT. CONTACT US FOR RETURN AUTHORIZATION.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
For additional information in this section, create your own Return & Refund Policy .
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Please allow 3-5 business days for delivery through UPS and USPS.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.